Thursday, November 27, 2014

Do you feel the need to better know your customers? Do you wonder why not again? Want to know what


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Do you feel the need to better know your customers? Do you wonder why not again? Want to know what points need to improve? This information can only obtain it directly from them, your customers.
With the advent of new technologies and mobile devices such as tablets is much easier to know the feedback from your customers and save that information for review later. oz in a pint This information is everything for a host, and you can open your eyes to improve aspects that had not even raised and also to see that details make customer loyalty.
For years, different systems or applications to collect all the information of clients of hotels and restaurants, some of them free, they can give you reports online reputation of your business.
This application will allow you to have a thorough survey of the reputation of your business and your competition on the Internet. oz in a pint It is a powerful search engine that evaluates the reviews that users make your business different portals of the hospitality industry as well as applications, websites display oz in a pint and social networks. oz in a pint This app is free and is intended for any business in the hospitality sector. Best Western
It is a pioneer in increasing customer loyalty through prior satisfaction measurement. In 2008, he developed oz in a pint this system for measuring customer satisfaction with Medallia. This system is considered one of the best management tools and results, achieving a very high reputation online. So much so that 40% of its 4,000 locations worldwide hold the TripAdvisor Certificate of Excellence.
This system is basically sending an email after the guest's stay in our hotels. Once the survey is answered via email, partners receive restaurateurs satisfaction results, comments and opinions that have been produced in the various tourist oz in a pint sites. The aim is to make the hotel and the brand is recommended oz in a pint that satisfaction levels are increased year after year. Byom
As it is seen that it is very difficult for customers oz in a pint to answer a questionnaire when they are outside the establishment, Byom has the solution. This system is based on a tablet or touch device with which you can manage to get an average of 200 views per month per establishment. In just five months, have achieved real opinions 7000, primarily a source of information.
The analysis of the views is from a dashboard, as well as incorporating the Grade NPS, with which the customer loyalty is calculated and whether they would recommend the hotel to friends and family. The client oz in a pint needs only 30 seconds to leave your opinion without having to leave the table at the restaurant or at the time you make the check out at the hotel, which causes a lower rate of false opinions.
Keweno is available in its free version (Keweno Basic), for those businesses who only want to know the opinion of its customers and the paid version (Keweno Pro), for those seeking a greater capacity for analysis and communication with customers with price of 20 / month. Digitmedia.es
Marketing Agency specializing in the hospitality industry Online, has created its own app, which, through a QR code catering establishments may know the opinion of their customers in real time. QR Gourmet
This app is designed, according to its creators, to restaurant owners and table cloth and also works with QR code to scan through your customer is directed to a survey that can answer in seconds. Furthermore, oz in a pint the application allows you to view videos and photos chef preparing the dishes, so having the option to share visual content on social networks.
Although this app is not intended for managers but to consumers, we believed important to take into account the views of plates and competition that you can get from customers. This will give you knowledge of those dishes that are having greater success in your restaurant and in the next, and which ones do not like people.
About the author Arcoroc offers a wide range of products that combine Innovation, Quality, Functionality and Security. Experts Tableware, Glassware and Cutlery oz in a pint different materials and different concepts.
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